Safe and Healthy Entertainment

sixer's commitment to responsible gaming

For enjoyment — not stress or harm. sixer believes betting is entertainment, and every player has the right to keep that entertainment within limits. This page provides detailed information about our tools, warning signs, and how to get help.

For ages 21+ Self-exclusion available 24/7 support Deposit limits
Our position

Gaming fun should never become a burden

sixer is a platform where cricket betting, slots, and live casino are all meant for entertainment. We know most people play responsibly. But for some, betting can get out of control over time. Making the right decision at that moment is what matters most.

Our Terms and Conditions contain full details on betting limits, bonus terms, and account management. Every player should understand and follow those rules.

Responsible gaming means deciding in advance how much time and money you will spend on betting. Sticking to that decision whether you win or lose is the smart approach. Chasing losses by placing extra bets, or borrowing money to keep playing when funds run out — these are dangerous habits that can lead to financial and mental distress.

For any question or issue at sixer, you can reach us directly via live chat or email. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Opening an account or placing bets on sixer is strictly prohibited for anyone under 21. If someone allows a minor to use their account, that account will be closed and the funds held may be forfeited.

Protect yourself

Control tools and self-limit features

sixer offers several self-control features. Using these tools, you can decide for yourself how much you play — with no pressure.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit takes effect immediately; increasing it requires a waiting period.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, betting will be suspended for the remainder of that period.

Session Time Limit

Set a daily limit on how long you play. When the set time is up, the platform will remind you to take a break.

Reality Check

A reminder will appear on screen at regular intervals — showing how long you have been playing and the total amount you have won or lost.

Cool-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time, betting and deposits will be suspended, but you can still log in to your account to view your balance.

Self-Exclusion

Contact us via live chat or email for long-term or permanent self-exclusion. Once activated, it cannot be reversed before the period ends.

To activate or change any of these tools, contact sixer support — via live chat or email, at any time.

Stay alert

Recognise the early signs of a problem

Problems often develop gradually — you may not notice when entertainment has turned into dependency. Be alert if you see any of the following signs in yourself or someone close to you.

  • Repeatedly increasing bets to recover losses
  • Hiding the amount you bet from family or friends
  • Borrowing money or using savings to keep playing
  • Telling yourself "just one last round" repeatedly but not stopping
  • Neglecting work, studies, or family responsibilities to keep playing
  • Feeling restless or irritable when not playing
  • Experiencing sleep or eating problems because of betting

Ask yourself some questions

If you answer "yes" to any of the following questions, consider seeking professional help:

  • Are you unable to control how much you bet?
  • Is betting damaging your relationships or financial situation?
  • Do you feel angry or frustrated when asked to stop playing?
  • Do you think of betting as a way to earn money?
You are not alone

Where to get help

Acknowledging a problem is not weakness — it takes courage. It is never too late to ask for help. You can get support from the following.

sixer Support

Contact us via live chat or email — seven days a week, twenty-four hours a day. Our team speaks Bengali and can help you activate self-exclusion or set limits.

Family and Friends

Open up to someone close to you. A family member or trusted friend can often provide the best support — lean on them and do not face it alone.

Professional Advice

Speak to a mental health professional or counsellor. Gambling dependency is a recognised and treatable condition. This service is available at various hospitals and mental health centres across Bangladesh.

Our commitment

sixer's pledge

Age verification

Age and identity are verified at the time of account registration and before withdrawals. Anyone under 21 cannot participate on sixer — this is strictly enforced.

Data protection

Your personal information and transaction history are secured with SSL encryption. Our Privacy Policy clearly sets out all details on how data is collected and used.

Transparent game results

All slots and casino games on sixer come from reputable developers — including PG Soft, Pragmatic Play, JILI, Evolution, and many more. The outcome of every game is determined by a random number generator, with no manipulation.

Building awareness

We do not stop at providing tools — we also believe in building awareness. The FAQ section contains answers to common questions about responsible gaming and helps you better understand betting rules.

Common Questions

Questions about responsible gaming

No. Your balance remains completely safe during self-exclusion. However, making new deposits or placing bets will not be possible during this period. Withdrawals can be made once the exclusion period ends.

Contact sixer via live chat or email and let us know you want to set a deposit limit. The support team will immediately set your preferred limit — daily, weekly, or monthly.

Each account is for the registered person's use only. Change your password and notify us via live chat. If a family member is struggling with a gambling problem, encourage them to seek professional help.

No. Betting is a form of entertainment — not a reliable source of income. All games carry a mathematical house edge over the long run. Think of betting as part of your entertainment budget, not a way to make money.

A cool-off is a short break (1 day to 6 weeks) after which the account is automatically reactivated. Self-exclusion is long-term or permanent — it cannot be cancelled before the period ends. If you feel you are losing control, self-exclusion is the more effective option.

No. Under sixer's rules, one person holding multiple accounts is strictly prohibited. If you attempt to open multiple accounts after self-exclusion, all accounts will be closed and further action may be taken. This is for your own protection.